Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: July 4, 2025
Information We Collect
Personal Information
- Name, email address, phone number, and business information
- Practice details including specialty, location, and size
- Professional credentials and licensing information
- Billing and payment information for our services
Protected Health Information (PHI)
- Patient demographic and insurance information
- Medical billing codes and procedure information
- Claims data and payment records
- Any other information covered under HIPAA regulations
Technical Information
- IP addresses, browser type, and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- Process medical claims and manage revenue cycle operations
- Provide credentialing and practice management services
- Generate reports and analytics for your practice
- Communicate with insurance providers and payers
Business Operations
- Improve our services and develop new features
- Provide customer support and technical assistance
- Send service updates and important notifications
- Conduct quality assurance and training
Legal Compliance
- Comply with HIPAA and other healthcare regulations
- Meet audit and reporting requirements
- Respond to legal requests and investigations
Data Protection & Security
Security Measures
- 256-bit SSL encryption for all data transmission
- Multi-factor authentication for system access
- Regular security audits and penetration testing
- Employee background checks and security training
- Secure data centers with 24/7 monitoring
HIPAA Compliance
- Comprehensive Business Associate Agreements (BAAs)
- Minimum necessary standard for PHI access
- Regular risk assessments and compliance monitoring
- Incident response and breach notification procedures
Data Retention
- PHI retained according to legal and regulatory requirements
- Business data retained for 7 years after service termination
- Secure deletion of data when retention period expires
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- Service Providers: Third-party vendors who assist in our operations (under strict confidentiality agreements)
- Insurance Companies: For claims processing and payment purposes
- Legal Requirements: When required by law, court order, or regulatory authority
- Business Transfers: In case of merger, acquisition, or sale of assets (with continued privacy protection)
- Your Consent: When you explicitly authorize information sharing
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Restriction: Request limitation on how we use your information
- Objection: Object to certain uses of your information
To exercise these rights, contact us at privacy@curebytes.com or call +1 (959) 248-4757.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@curebytes.com
Phone: +1 (959) 248-4757
Mail:
CureBytes Privacy Officer
71 Connecticut Ave
Norwalk, CT 06850