CureBytes

Our Privacy & Policy

What Information Do We Collect?

We collect personal information, such as:
We collect various types of personal information, including your name, email address, phone number, and medical billing information. This information is collected to provide you with our medical billing services and to communicate with you effectively.


How Do We Use Your Information?

We use your personal information to:
We use your personal information to provide you with our medical billing services, communicate with you, and continually improve our services to better meet your needs. By using your information in this way, we aim to deliver a more efficient, effective, and personalized experience for you


How Do We Protect Your Information?

We take reasonable measures to protect your personal information by:
Taking the security of your personal information seriously and have implemented various measures to protect it. To safeguard your data, we utilize encryption to secure your information, deploy firewalls to prevent unauthorized access, and maintain strict access controls to ensure that only authorized personnel can access your information. These measures help us to protect your personal information from unauthorized access, disclosure, or use.


What Are Your Rights?

You have the right to:

  • - Access your personal information
  • - Correct your personal information
  • - Delete your personal information

What Personal Information is Collected?

The personal information you provide to us, including:

  • - Your name and contact information
  • - Your medical history and billing information
  • - Your insurance information

How Personal Information is Used?

We utilize your personal information:
In a variety of ways to ensure that you receive the best possible experience with our medical billing services. Firstly, we use your personal information to process your medical billing claims in a timely and accurate manner. This involves using your information to submit claims to your insurance provider, follow up on any outstanding claims, and ensure that you receive the maximum reimbursement for your medical expenses. Additionally, we use your personal information to communicate with you about your claims and insurance. This may include sending you updates on the status of your claims, notifying you of any issues or discrepancies, and providing you with information about your insurance coverage.


Who Personal Information is Shared With?

Would we share your personal information or Not:

No, we do not share or sell SMS opt-in, or phone numbers for the purpose of SMS.

HIPAA Compliance & Certifications

At CureBytes
we are fully committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and other industry standards. Here's how we ensure your data is protected:

HIPAA Certification:

We are certified under HIPAA regulations, ensuring that all Protected Health Information (PHI) is handled with the highest level of security and confidentiality.

HITRUST CSF Certification:

We adhere to the HITRUST Common Security Framework (CSF), a globally recognized standard for data protection and risk management.

SOC 2 Compliance:

Our systems and processes are audited annually to meet SOC 2 Type II standards, ensuring the highest level of data security and operational integrity.

Business Associate Agreements (BAAs)

When partnering with third-party vendors who handle PHI, we establish Business Associate Agreements (BAAs) to ensure they adhere to the same stringent HIPAA compliance standards.

Breach Notification:

In the unlikely event of a data breach, we will notify you promptly and take immediate steps to mitigate the impact, as required by HIPAA and other regulations.

Notice of Privacy Practices

As part of our HIPAA compliance, we provide a Notice of Privacy Practices that details:

  • How we use and disclose your Protected health information (PHI).
  • Your rights regarding your Protected health information (PHI).
  • Our obligations to protect your Protected health information (PHI).
You can request a copy of this notice at any time by contacting us at info@curebytes.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

  • Analyze website traffic and usage patterns.
  • Personalize content and improve user experience.
  • Remember your preferences and settings.
You can manage or disable cookies through your browser settings, but this may limit certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once the retention period expires, we securely delete or anonymize your data.

Changes to This Policy

We may update this Privacy & Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes and post the updated policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy & Policy or our data practices, please contact us at:

Your Trust Matters

At CureBytes we are dedicated to maintaining your trust by protecting your privacy and ensuring the security of your information. Our certifications, compliance with HIPAA and other industry standards, and commitment to transparency demonstrate our unwavering focus on safeguarding your data. Thank you for choosing CureBytes as your medical billing partner.

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