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Front Office Excellence

Front Desk & Front Office Support

The front desk sets the stage for your practice success. We help streamline patient intake and eligibility verification so you collect what's due upfront, reducing delays downstream and improving overall cash flow.

What's Included in Our Front Desk Support

Comprehensive front office solutions that optimize patient intake and revenue collection

Eligibility & Insurance Reports
Eligibility & insurance reports provided 48 hours before appointments for smooth patient check-ins.
Co-pay & Deductible Verification
Verification of co-pays, deductibles, and coinsurance amounts at arrival to ensure accurate upfront collection.
Front Office Training & Support
Front office training and ongoing support to collect patient responsibilities with confidence.
Seamless Data Flow Integration
Smooth data transfer from front office to billing teams, reducing claim rejections and errors.

Why Front Desk Excellence Matters

Your front desk is the first point of contact and sets the tone for the entire patient experience. Proper patient intake, insurance verification, and upfront collection processes are critical for maintaining healthy cash flow and reducing administrative burdens on your billing team.

Trained Staff
Professional front office specialists
HIPAA Compliant
Secure patient data handling
Real-Time Verification
Instant eligibility checking

Front Desk Support Benefits

  • Less bad debt and unpaid balances
  • Fewer rejected claims due to missing patient information
  • Improved cash flow through upfront collection
  • Enhanced patient satisfaction and overall experience

Our Front Desk Support Process

Streamlined processes that ensure accurate patient information and optimal revenue collection

1
Pre-Appointment Verification
Insurance eligibility and benefits verification 48 hours before appointments
2
Patient Arrival Processing
Efficient check-in with co-pay and deductible collection at point of service
3
Data Quality Assurance
Accurate collection of patient data to minimize claim denials and rework
4
Billing Team Integration
Seamless handoff to billing team with complete documentation

Optimize Your Front Office Operations

Contact our front desk specialists for a comprehensive analysis of your front office processes and improvement strategy.

Call Us

(959) 248-4757

Mon-Fri 8AM-6PM EST

Email Us

info@curebytes.com

Secure support portal access

Visit Us

71 Connecticut Ave,

Norwalk, CT 06854,USA