The Mental Health Billing Company That Actually Reads the Session Note
Behavioral health billing rarely fails on the code itself; 90837 isn't complicated. It fails on everything wrapped around the code: a start-and-stop time that doesn't match the note, a prior authorization that expired two sessions ago, a telehealth modifier that's one digit off. A federal audit of Medicare psychotherapy claims found roughly $580 million in improper payments in a single year, and the leading cause wasn't fraud, it was missing time documentation. CureBytes built its behavioral health division around billers who live inside psychotherapy notes and parity law every day.
Behavioral Health Billing
Behavioral Health Billing Runs on Documentation, Not Just Codes
Mental health claims get denied at a rate 20% to 30% higher than general medical claims, and it's rarely the CPT code itself causing the problem. Time-based psychotherapy codes require actual start-and-stop minutes documented in the note, not the length of the appointment slot. Telehealth claims need the exact modifier and place-of-service pairing; modifier 95 or 93, POS 10 or 02 or they deny outright. Prior authorizations expire mid-treatment plan, often after 6 to 8 sessions, and a missed renewal stops payment on session 9 even though the patient is still in active care. Layer in parity law, 42 CFR Part 2 consent requirements for substance use records, and state-specific Medicaid credential modifiers, and it's easy to see why a generalist billing team falls behind here.
Time-based psychotherapy codes billed against documented start-and-stop minutes, not appointment length
Telehealth modifier and place-of-service pairing verified on every claim
Session-limited authorizations tracked per patient, with renewals filed before the limit hits
Parity-law (MHPAEA) violations identified and cited in appeals when payers apply stricter rules to behavioral health than medical care
42 CFR Part 2 consent workflows built into every substance use disorder claim
State Medicaid credential modifiers (HO, HN, HE, HF) applied correctly by license level and program type
Your clinicians don't shorten a session to fit a code. We don't let a code cost you the session.
BENCH MARK
Performance You Can Check Against the Benchmark
17 Days
Avg. A/R Collection Time
98%
First-Pass Clean Claim Rate Behavioral Health Claims
48 Hours
Charge Entry Turnaround
$95M+
Behavioral Health Claim Value Processed Annually
42%
Avg. Denial Reduction — Psychotherapy & Telehealth Claims
100%
Session-Limit Authorization Tracking
Behavioral Health Service Line
Coding Expertise Across the Full Behavioral Health Service Line
Behavioral health coding isn't one skill set stacked on a fee schedule; it's psychiatric evaluation, time-based psychotherapy, medication management, and telehealth compliance, each governed by its own documentation standard. Here's how our team handles each part of your service line.Every Texas practice billing Medicare Part A or Part B answers to Novitas Solutions under Jurisdiction H,
a jurisdiction shared with six other states. DME claims split off entirely to CGS Administrators under Jurisdiction C,
a separate multi-state jurisdiction with its own coding edits.
| Service Area & CPT CODES | What We Handle |
|---|---|
Diagnostic Evaluation & Psychiatric Assessment90791 · 90792 · 96130–96146 |
|
Individual, Family & Group Psychotherapy90832 / 90834 / 90837 · 90846 / 90847 · 90853 · 90839 / 90840 |
|
| Service Area & CPT CODES | What We Handle |
|---|---|
Medication Management & E/M Add-On Codes99213–99215 · 99204 / 99205 · 90833 / 90836 / 90838 |
|
Telehealth & Audio-Only Behavioral Health BillingModifier 95 / 93 · POS 02 / 10 |
|
Collaborative Care Model & Integrated Behavioral Health99492 / 99493 / 99494 (transitioning toward G0568–G0570) |
|
Service
Full-Service Behavioral Health Revenue Cycle Management
Behavioral health RCM carries more documentation-dependent codes than most specialties; diagnostic evaluation, time-based psychotherapy, medication management, and telehealth compliance all run on different rules inside the same patient chart. We manage all of it end to end.
RCM
Revenue Cycle Management
Our end-to-end revenue cycle management keeps your practice financially strong from patient registration through final payment.
MEDICAL BILLING & CODING
Medical Billing and Coding
Incorrect codes threaten a streamlined RCM. Our specialty-specific, certified billers submit accurate claims, backed by automated pre-submission checks.
ELIGIBILITY VERIFICATION
Eligibility Verification
We verify coverage before every visit, automatically, and our team follows up on anything the system flags
CREDENTIALING
Provider Credentialing
Automated status tracking keeps your credentialing and re-credentialing on schedule, so payer enrollment never lapses
AR RECOVERY
Accounts Receivable Recovery
Our AR specialists work every aging balance the automation surfaces, so no dollar is left uncollected
DENIAL MANAGEMENT
Denial Management
Automated denial routing gets every rejected claim to the right specialist immediately, not days later.
AUDIT
Free Billing Audit
Find out how much manual work in your current process is costing you, with a free billing audit. There is no obligation, just a clear snapshot of your revenue cycle.
Works Inside the Behavioral Health Systems You
Already Run
You don't need to migrate your EHR or practice management system to work with us. Our
team has hands-on experience across the platforms behavioral health practices actually
use for scheduling, notes, and billing.
An Honest Comparison of What Behavioral Health Billing
Actually Costs
A transparent, side-by-side look at outsourced versus in-house behavioral
health billing.
Your Revenue, Our Priority!
We Know How Payers Treat Behavioral Health Claims
Behavioral health claims don't just move through commercial payers and Medicaid; they also route through managed behavioral
health organizations (MBHOs) and Employee Assistance Programs that apply their own authorization and documentation rules on top
of the base plan. Mental health parity law requires payers to hold behavioral health to the same standard as medical care, but
Enforcement still depends on someone catching the violation and citing it. Our team tracks those differences by payer, by plan type,
and by service line.
Credentialing Built for the Way Your Practice
Actually Operates
Solo & Group Therapy Practices
We keep authorization renewals and telehealth modifiers off your plate so you can focus on the session, not the superbill.
Psychiatric Medication Management Practices
E/M levels and psychotherapy add-on codes billed against documented decision-making, not a habit built into the template.
IOP & PHP Programs
Multi-session, multi-week authorizations tracked day by day, with renewal requests filed before a level-of-care denial interrupts treatment.
Substance Use Disorder & Addiction Treatment Centers
42 CFR Part 2 consent workflows and program-specific HCPCS modifiers built into every claim from intake forward.
Multi-Location Behavioral Health Groups
Consistent coding and authorization tracking across every location, with one team accountable for the whole revenue cycle.
Integrated & Collaborative Care Primary Care Practices
Collaborative Care Model billing (99492–99494) managed month by month, with psychiatric consultant documentation verified before submission.
Pricing
You Pay Only When We Collect for You.
No fee at the start. No retainer. Nothing buried in a contract. We charge a percentage of what we collect for your Texas practice and nothing when we don’t.
TEAM
How Our Behavioral Health Billing Team Makes Practices More Profitable
Every behavioral health practice that comes to CureBytes arrives with a different bottleneck; a solo therapist losing sessions to expired authorizations, a psychiatric practice under-billing E/M add-ons, a treatment center stuck on parity denials. We build a specific plan around what’s actually costing your practice money
50 States Strong
Ready to Find Out What Your Behavioral Health Practice Is Leaving on the Table?
Working with a behavioral-health-focused billing partner means fewer telehealth modifier denials, faster authorization renewals, and a team that already knows the difference between 90834 and 90837. Start with a complimentary billing audit; our specialists review your claims history, identify where revenue is leaking, and hand you a straight answer.
Complimentary 90-day claims review
Identification of your top behavioral health revenue leaks
Telehealth and authorization billing assessment specific to your EHR
Clear findings delivered with no strings attached
Pay only a percentage of what CureBytes collects for you
Dedicated behavioral health billing specialist assigned from day one
Frequently Asked Questions
Everything You Need to Know Before You Decide
What makes mental health billing different from general medical billing?
Mental health claims run on time-based codes that require documented start-and-stop minutes, session-limited prior authorizations that expire mid-treatment, and federal parity law that governs
Can CureBytes appeal denials using mental health parity law (MHPAEA)?
We were writing off denials we didn’t even understand. CureBytes rebuilt our claims process and the money started showing up again
Does CureBytes bill Collaborative Care Model (CoCM) services?
We were writing off denials we didn’t even understand. CureBytes rebuilt our claims process and the money started showing up again
Can CureBytes credential providers in multiple states?
We were writing off denials we didn’t even understand. CureBytes rebuilt our claims process and the money started showing up again
Does CureBytes handle prior authorization for ongoing psychotherapy and IOP/PHP programs?
We were writing off denials we didn’t even understand. CureBytes rebuilt our claims process and the money started showing up again