Epic Billing Services Built Around the System You Already Run
Epic runs the clinical side of your practice well. CureBytes handles the billing side; inside Resolute, inside your work queues, without a migration or a retraining project.
$350M+
Processed Claim Value
21 Days Avg.
A/R Collection Time
24H
Turnaround Time
99% Client
Retention Rate
Pay Only On
Collections
EPIC BILLING
What “Epic Billing Services” Actually Means
Epic runs roughly 44% of U.S. hospitals as of April 2026, and every large health system that added ten or more hospitals in 2025 picked it, no exceptions. At that scale, Epic billing is its own discipline. Resolute Professional and Hospital Billing don't run themselves; they need people who know the build to configure, monitor, and fix them.
Epic billing services means working your revenue cycle inside Epic itself: charge review and denial queues, handled the way your instance is
already set up.
CureBytes does this for practices on a full Epic instance and those accessing Epic through a host hospital's Community Connect program, increasingly the on-ramp for independent and specialty groups. No platform switch. No dictionary rebuild. No admin access required. We work the queues you've already got. You don’t have a billing department. You have yourself and maybe one person at the front desk who is also answering phones, checking in patients, and trying to catch coding errors between calls. When a claim gets denied, reworking it costs an estimated $25 in staff time even when it gets fixed. Most solo practices don’t have $25 of spare time lying around on a Tuesday.
Meanwhile, Medicare physician payment has fallen 33% since 2001 after adjusting for inflation. Every dollar a solo practice fails to collect matters more than it does at a 50-provider group with a billing floor to absorb it
BREAK DOWN
Where Epic Billing Actually Breaks Down
Charge lag.
Encounters sit open past the 48-hour mark because charge review queues aren’t being worked fast enough, and revenue recognition slips with them.
Denial queue backlog.
CARC and RARC codes route denials into work queues faster than short-staffed billing teams can clear them, and timely filing windows quietly close.
Payer-edit drift
Charge Router rules fall out of sync with payer policy updates, so claims that used to pass clean start bouncing.
Resolute Analyst Turnover
Certified Resolute PB/HB analysts are hard to hire and expensive to retain, and when one leaves, the queues they owned stall.
Prior-auth gaps at scheduling.
Authorizations missed in Cadence surface downstream as denials that are far more expensive to fix than to prevent
Reporting nobody has time to read.
Clarity, Caboodle, and SlicerDicer hold the data, but turning it into a decision takes a person who knows where to look.
Our Epic Billing Service
Eligibility Verification
We run eligibility checks ahead of every appointment using the same 270/271 transaction flow your front desk already relies on, so coverage issues get caught before the visit instead of after the denial.
Charge Capture and Charge Lag Resolution
We work charge review queues on a daily cadence, close encounters inside your target window, and flag missing or unreleased charges before they age into lost revenue.
Resolute PB and HB Claims Management
Our team submits and scrubs claims against your existing Charge Router edits, whether they’re going out as 837P professional claims or 837I facility claims, and corrects the underlying rule — not just the individual claim — when something keeps failing.
Denial Management and Appeals
We work every denial in your queue by CARC/RARC code, identify the root cause, file the appeal, and track it to resolution. Recurring denial patterns get fixed at the source so the same code doesn’t show up next month.
Accounts Receivable Recovery
Aging balances get systematic follow-up with commercial and federal payers alike, on a schedule, before they cross into write-off territory.
Prior Authorization Support
We monitor authorization requirements at the scheduling stage and track approvals through to the claim, closing the gap between Cadence and Resolute that generates so many preventable denials.
Reporting You Can Actually Use
We translate what’s sitting in Clarity, Caboodle, and SlicerDicer into plain-language reporting on clean claim rate, denial rate, and days in A/R, delivered on a schedule instead of buried in a dashboard no one opens.
Credentialing and Payer Enrollment
CAQH registration, PECOS enrollment, and payer applications — handled for new providers and kept current for existing ones, so nothing stalls a claim before it’s even submitted.
Patient Balance and Single Billing Office Support
For organizations running SBO, we help manage patient-facing statements and balances across both PB and HB accounts, professionally and consistently.
Built for However You Access epic
Not every practice on Epic owns its own instance, and CureBytes doesn’t require you to.
Full Epic Instance
If your organization holds its own Epic license and build, we work inside your existing configuration; your work queues, your
edits, your reporting tools.
Community Connect.
If you access Epic through a host hospital or health system, we work within that shared environment and coordinate with your host’s IT and billing governance rather than around it. We know this setup comes with its own constraints like limited customization, support routed through the host, governance questions about who owns what and we build our process to fit inside those limits instead of
fighting them.
Either way, there’s no migration, no new software to learn, and no disruption to how your clinical team already works
What an In-House Epic Billing Team Actually Costs You
Factor
How We Start Billing on Your Epic System
Complimentary Epic Revenue Cycle Assessment
We review your current charge lag, denial rate, and A/R aging inside your Epic reporting tools to find out where revenue is actually leaking.
Custom Onboarding Built Around Your Build
No two Epic instances are configured the same way. We learn your specific work queues, edits, and routing before we touch a single claim
Full Revenue Cycle Management Begins
Eligibility, charge review, claims, denials, and A/R follow-up move under one coordinated team working inside your existing system.
Continuous Performance Improvement
We report on clean claim rate, denial trends, and collection speed on an ongoing basis, and adjust as payer rules and your practice change.
Who We Help on Epic!
Hospital-owned specialty groups billing through Resolute PB under a larger health system’s HB instance
Community Connect affiliates who need a billing partner that understands the host/affiliate relationship
Multi-provider organizations consolidating billing across several Epic-connected locations
Independent and newly credentialed practices onboarding onto a host system’s Epic environment for the first time
EPIC BILLING
Ready to Find Out What Your Epic Billing Is Actually Costing You?
Charge lag, denial backlog, and analyst turnover don’t show up as line items; they show up as revenue you never collected. A complimentary Epic Revenue Cycle Assessment shows you exactly where it’s happeningrevenue you already earned and never collected. A complimentary Revenue Cycle Assessment shows you exactly where it’s going.
Complimentary review of your charge lag, denial rate, and A/R aging
Assessment specific to Resolute PB, HB, or your Community Connect setup
Clear findings delivered with no strings attached
No contracts, no setup fees, no upfront costs
Pay only a percentage of what CureBytes collects for you
Dedicated billing specialist assigned to your account from day one
Frequently Asked Questions
Everything You Need to Know Before You Decide
Does CureBytes require access to change our Epic build?
No. We work inside the work queues, edits, and reporting tools you already have. We don’t need build access to manage eligibility, charges, claims, denials, or A/R.
We access Epic through a host hospital’s Community Connect program. Can you still help?
We were writing off denials we didn’t even understand. CureBytes rebuilt our claims process and the money started showing up again
What is Epic Resolute billing?
We were writing off denials we didn’t even understand. CureBytes rebuilt our claims process and the money started showing up again
How fast can CureBytes start billing for our practice?
We were writing off denials we didn’t even understand. CureBytes rebuilt our claims process and the money started showing up again
Do you charge setup fees or require a long-term contract?
We were writing off denials we didn’t even understand. CureBytes rebuilt our claims process and the money started showing up again